Contact information

Contact Policy

1. Customer Support Availability

  • Our support team is available M-F from 8:00 a.m. to 4:30 p.m. EST.

  • We strive to respond to all inquiries within 24 hours.

2. Contact Methods

  • Email: customerservice@wedogourmet.com – Best for order issues, refunds, and general inquiries.

3. Order Support

  • For order-related inquiries, please include your email for faster assistance.

4. Complaints & Feedback

  • If you have any complaints regarding product quality or delivery, contact us within 24 hours of receiving your order.

  • We appreciate feedback to help improve our services.